# Create Role Play Session

The Create Session feature allows users to initiate a new role play practice based on a pre-defined scenario. This is ideal for personalized skill development and simulating real-world challenges.

Create Session

# 📝 How to Create a New Session

  1. Click the "+ New Session" button

    • Located in the top-right corner of the Role Play section.

  2. Choose a Category

    • Select from the dropdown list of available categories to filter the relevant scenarios.
    • Default: All

  3. Select a Scenario

    • Choose a scenario from the list. Each scenario is designed to simulate a specific sales or technical situation.
    • Example: Investigating the Cause of VFD IGBT Failure

  4. Select a Voice Option

    • Choose the preferred voice type for the simulated customer role:
      • Auto
      • Male
      • Female

  5. Click on "Create Session"

    • This will initiate a new role play recording with the selected settings.
    • You will be redirected to the recording interface or see the session added to your list.

# ✅ Best Practices

  • Choose scenarios relevant to your role or recent challenges.
  • Practice with different voice options for varied customer experiences.
  • Use the recording to evaluate and improve your communication, objection handling, and technical explanations.

Note: Scenarios and categories are configured by Admin. Reach out to your learning administrator to suggest new scenarios.

← Skill Graph →